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Writer's pictureBrandon Spivey

The Client Who Waited: A Cautionary Tale of Backups (and Why You Should Test Them)

The stale smell of burnt coffee hung heavy in the air as Sarah, a small business owner juggling a million tasks, fumbled for the light switch. It wasn't the usual hustle and bustle of a Monday morning. An eerie silence had settled over the office. Then she saw it. The malevolent red light blinking on the server – a sure sign of trouble for any business owner. Her stomach lurched.

Without the benefit of an on-site IT person, Sarah knew she was in serious trouble. Years of customer data, financial records, and ongoing projects – all potentially gone. The downtime threatened to cripple Sarah's business. Every minute the server was out meant lost sales, stalled projects, and a growing chorus of frustrated customers. Even with a skeleton staff limping along on offline tasks, the payroll loomed large – another potential loss on top of the mounting pile of problems.

The hours ticked by like molasses. Thankfully, Sarah had backups. Or so she thought. The backup, it turned out, was corrupt.

The following days were a blur of frantic activity for Sarah. Data recovery specialists were brought in at an exorbitant cost. Thankfully, they were able to salvage most of the critical data, but the damage was done. Sarah's business was down for a week, translating to a significant loss in revenue. The cost of recovery, coupled with lost wages and productivity, put a major dent in her bottom line.

This ordeal served as a harsh lesson for Sarah, and businesses like hers, about the importance of backups – and more importantly, testing them. Here's the truth: having a backup is only half the battle. If you haven't tested your restore process, you're gambling with your business's future. Imagine the peace of mind Sarah could have had if a simple one-day test with a reliable IT provider like Local IT had prevented this entire catastrophe.


Local IT urges all business owners, especially those without dedicated IT staff, to be proactive. Schedule a test restore of your backups today. It might take a few hours, but it's a miniscule investment compared to the potential losses you could face. Think of it as an insurance policy for your business's data – a policy that could save you a whole lot of money, grief, and burnt coffee in the long run. After all, prevention is always better than cure, especially when it comes to your business's critical data. Local IT is here to help you every step of the way.



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